Privacy Policy – AnnamPOS

This policy is effective as of 12th September 2025

1. Introduction

AnnamPOS (“Company”, “we”, “our”, or “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Point of Sale (POS) solutions, services, and website. By accessing or using AnnamPOS, you agree to the practices described in this Privacy Policy.

2. Personal Information We Collect

2.1.When you use AnnamPOS services, we may collect the following information:

Personal Information: Name, contact number, email address, billing details, and business information.
Business Data: Store details, product catalogs, sales transactions, invoices, customer information, and other POS-related data.
Technical Data: Device details, browser type, IP address, system logs, and usage patterns
Payment Information: Collected securely through third-party payment gateways (we do not store full card or UPI details).

2.2. How We Use Your Information

We use the collected data to:

Provide and manage AnnamPOS services.
Improve user experience and develop new features.
Process payments and subscriptions.
Communicate updates, technical alerts, and support information.
Comply with legal obligations under Indian law.

2.4. Data Sharing & Disclosure

We do not sell your information. However, we may share data with:

Service Providers: For payment processing, cloud hosting, and technical support.
Legal Authorities: If required under Indian law or court orders.
Business Transfers: In case of mergers, acquisitions, or restructuring.

3. Data Storage & Security

All data is stored securely with industry-standard encryption and safeguards.
Access to sensitive data is restricted to authorized personnel only.
While we adopt best practices, no system is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your business and personal data as long as you use AnnamPOS services. Once you discontinue, certain data may be retained for legal, tax, or compliance reasons under Indian laws.

4.1. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve performance, analyze usage, and provide personalized experiences. You may control cookie preferences through your browser settings.

5. Your Rights (As per Indian IT Act & GDPR Principles)

As a user, you may:

Access and update your personal data.
Request correction of inaccurate details.
Withdraw consent for marketing communications
Request deletion of your account and associated data (subject to legal obligations).

For requests, email us at: sale@annampos.com.